Privacy Policy for Living Threshold

Effective Date: 2025

At Living Threshold, we are committed to protecting your privacy and safeguarding any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website and services.

1. Information We Collect

We may collect personal information in the following ways:

a. Information You Provide Voluntarily:

Contact Details: Your name, email address, phone number, and postal address when you fill out forms, subscribe to newsletters, or book services.

Payment Information: Billing details for services or products purchased via our website. (Note: We use secure third-party payment processors; your payment information is not stored on our website.)

Other Details: Any information shared via email, forms, or during consultations.

b. Automatically Collected Information:

Website Usage Data: Your IP address, browser type, operating system, pages viewed, and other analytics when you visit our website.

Cookies: Small text files stored on your device to enhance your experience on our site. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

Service Delivery: To process bookings, deliver products or services, and manage client relationships.

Communication: To send confirmations, updates, newsletters (if subscribed), and respond to inquiries.

Improvement: To analyse website usage and improve our offerings.

Compliance: To comply with legal obligations or resolve disputes.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data in limited circumstances:

Service Providers: With trusted third-party vendors who assist in delivering our services (e.g., payment processors or email marketing platforms). These providers are bound by confidentiality agreements.

Legal Obligations: If required to comply with legal processes or enforce our rights.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no system is entirely secure. Please exercise caution when sharing information online.

6. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.

Correction: Request corrections to inaccurate or incomplete data.

Erasure: Request the deletion of your personal data, subject to legal obligations.

Data Portability: Request your data in a structured, commonly used format.

Opt-Out: Unsubscribe from newsletters or opt out of certain data uses.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and the effective date will be noted at the top of this page.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Living Threshold Email: Leah@livingthreshold.com Phone: 07845 982132 Address: 6 Macaulay Road, Broadstone, Dorset, BH18 8AR

Thank you for trusting Living Threshold with your personal information. Your privacy matters to us.